Business English as a Lingua Franca: Repair, Preference, and Turn Taking

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Alan Simpson, Asahi Kasei Amidas

In this paper I describe how repair, preference organisation, and turn-taking techniques were used by Indian and Japanese speakers in a Business English as a lingua franca (BELF) context in Japan. Conversation analysis is used to show examples of how trouble sources, such as word choice, pronunciation, question formation, and non-straightforward questions, were resolved. These examples show the importance of developing pedagogical activities to support students’ communicative abilities in English as a lingua franca (ELF) contexts.