オーストラリアにおける観光業用の日本語コースのヂザ インと実務

識外からオーストラリアにやって来る観光客の22% はS 本人である。オーストラリアの
観光麓業にとって、富本語iま葬常に重要な言語といえる。本穏では、シドニー、ニューサ
ウスウエールズ大学;こおける観光業E 本語コースのデザイン過謹と実説、そして、その野
舗を教膏学、社会設語学の瑳韓に贈らしながら、考察する。
コースはKnowl総(1鍔0)の社会昔話学の理論持越みを覆い、言語能力、社会雷語能力、社
会文化能力、そして、自樟学寝の領域で学曹臣標を立てた。コースi立地捜社会のリソ…ス
を活用し、専門家の講義や、実地体験、インタビューなどを通して、学習を計った。静価
の結果、教幹の滋択、首務能力に関する学習項告と、それ以外の学習項自のバランスに問
題点が残った。
japanese tourists comprise 22% of all in-coming tourists to Australia. The
japanese language is of extreme importance to the Australian tourism and
hospitality industry. This paper discusses course design and delivery of nHospitality
japanese" at the University of New South Wales. The course was designed USing
theoretical frameworks and recent research findings in education and
sociolinguistics.
The course design followed the procedure proposed by Knowles (980). It
includes needs assessment in five different areas such as needs of the hospitality
industry, needs of the hospitality industry workers, knees of the university and
its language program. Recent research findings in sociolinguistics in regard to
Australian speakers of japanese in the hospitality industry also gave Significant
contribution to the needs assessment. Instructional objectives were written in
accordance with the framework of Neustupny (985) covering three areas of
linguistic, sociolinguistic. and sociocultural competencies, and an additional area
of learner autonomy.
The course was successfully delivered using local community resources.
such as guest speakers and field trips. However, the evaluation of the course
showed two areas that needed improvement. One area was its teaching materials
selection. The other was on the balance between the linguistic objectives and
non-linguistic objectives.